Elusive Solutions
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Elusive Solutions ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
Information We Collect
We may collect the following categories of information.
Personal Information
Name, email address, phone number, and physical address
Payment information when you purchase services or request a quote
Opt-in records and timestamps for communication channels including SMS and email
Non-Personal Information
IP address, browser type, and device information
Website usage patterns and analytics data
Cookies and similar tracking technologies
Customer Communication Data
Records of inquiries and service requests
Appointment details and scheduling preferences
Service history and customer feedback
How We Use Your Information
Information collected may be used for the following purposes:
Providing and improving our consulting and service offerings
Processing transactions and service requests
Communicating with you regarding inquiries, appointments, or updates
Enhancing website functionality and user experience
Security monitoring and fraud prevention
Maintaining records of communication preferences and consent
SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support responses, and important service updates.
Opt-In & Consent
Messages are only sent after explicit opt-in by the user.
We maintain timestamped records of all opt-in actions.
Our messaging practices comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws.
Opt-Out Instructions
You may cancel SMS notifications at any time by replying STOP.
A confirmation message will be sent and no further messages will be delivered unless you opt in again.
All opt-out requests are processed within 24 hours.
Message Frequency & Content
Message frequency depends on your interaction with our services.
Messages are limited to information relevant to the services you request.
Promotional messages are not sent without explicit consent.
Help & Support
Reply HELP for assistance or contact us at:
Email: [email protected]
Phone: +1 630-670-7270
Carrier Information
Standard message and data rates may apply.
Mobile carriers are not responsible for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional providers.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support service delivery, such as customer support platforms or messaging providers. All other use cases exclude text messaging originator opt-in data and consent.
Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
Service Providers
We may share information with trusted vendors who support our operations, including payment processors, appointment scheduling systems, and messaging service providers. These partners are contractually obligated to maintain confidentiality and security.
Legal Compliance
Information may be disclosed when required by law, legal process, or government request.
Business Transfers
If our business undergoes a merger, acquisition, or asset transfer, customer information may be transferred as part of the transaction while remaining protected under this policy.
Text messaging originator opt-in data and consent will never be shared with third parties except messaging providers necessary to deliver SMS communications.
Data Security
We implement reasonable technical and administrative safeguards including:
Encryption of sensitive information during transmission and storage
Secure authentication and access control systems
Routine security assessments and infrastructure updates
Internal staff training on data protection practices
Breach response procedures consistent with applicable laws
Secure backup and recovery systems
While we follow commercially reasonable security practices, no method of internet transmission or storage can be guaranteed to be completely secure.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Analyze site traffic and visitor behavior
Remember user preferences
Improve overall website performance and functionality
Measure service effectiveness
Users can adjust cookie preferences through their browser settings. Some features may not function properly if cookies are disabled.
Your Rights & Choices
You have the right to:
Request access to your personal information
Request corrections or deletion of your data
Unsubscribe from marketing emails via the unsubscribe link
Opt out of SMS communications by replying STOP
Withdraw consent for future communications
Request details about how your information is processed
Requests may be submitted using the contact details provided below.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. This policy applies only to information collected by Elusive Solutions.
Changes to This Privacy Policy
This privacy policy may be updated periodically to reflect operational or regulatory changes. The most current version will always be available on our website with the updated effective date.
Contact Information
If you have questions regarding this policy or your personal data, please contact:
Elusive Solutions
256 W Illinois Ave
Aurora, Illinois 60506
United States
By using our website and services, you acknowledge and consent to the terms of this Privacy Policy.